Config SCOM 2007 Notification setup

SMTP Notification

In this example we will use Microsoft Exchange 2007, which will use Windows integrated SMTP
authentication when sending e-mails. However, Exchange is not required. You can use just about any SMTP server for sending e-mail notification in Operations Manager 2007, including a local instance of IIS SMTP installed on your Management Server.

NOTE: How to test SMTP services manually in Windows server 2003
http://support.microsoft.com/kb/323350

Setup Notification Channel

In this part we will setup channels SCOM 2007 can use to send IM and SMTP.

1. From the Start Menu, select the SCOM Operations Console

2. In the Navigation pane (left), Click Administration

3. In the Administration pane, click Settings

4. In the Action pane, right click Notification and select Properties from the context menu.

5. On the E-mail tab, select the "Enable e-mail notification" checkbox.

6. Next, we’ll add the SMTP Server. Click the Add button. Enter the FQDN of the target SMTP
Server, port number (In most cases you can leave default port 25), and the authentication
method for the SMTP Server. In this example, the SMTP Server requires Windows Integrated
authentication. Consult your e-mail administrator for the appropriate authentication setting for
your SMTP Server.

NOTE: You can add additional SMTP servers for failover to provide redundancy in the event of
failure of the primary SMTP Server.

7. Next, input the Return address; this address will be shown as sender when notifications are sent to notification recipients. Note that this e-mail needs to be the e-mail address of the Notification Action Account. Accept the default values in the remaining fields.


8. Next, select the Instant Messaging tab. Select the “Enable instant messaging notifications"
checkbox. In the IM Server field, enter the FQDN of your LCS server. In the Return address field, enter the sip address of the Notification Action Account.

NOTE: You must add sip: in front of the return address, for example
sip:scom-notification@scomresources.local.

9. If you have installed a Microsoft Office Live Communication 2005 Server with default settings, you will have to change IM port to 5060. It is important that you use your Notification Action Account instant messaging address; otherwise instant message notifications may fail due to lack of permissions. Accept the remaining default values by clicking OK.


Setup Notification Action Account

In this part we will create an account that will be used to send SMTP and IM notification, the notification action account. Note that this account should have the e-mail and SIP URI that you have filled in as return addresses under notification channels. I have created a domain user account named SCOMNOTIFICATION that will be used to both send SMTP and IM.

1. From the Start Menu, launch the SCOM Operations Console

2. In the Navigation pane (left), Click Administration

3. In the Administration pane, right-click Run As Accounts and choose Create Run As Account from the context menu to launch the Create Run As Account Wizard.

4. On the Introduction screen, click Next

5. On the General screen, choose Windows from the Run as account type drop-down box, input
display name and a short description. Click Next

6. On the Account screen, input user name, password and domain, then click Create. The wizard
will close when done.

Configure Run As Profile for Notification Action Account

We will now configure SCOM to use that account when sending notifications from your Management Server.

1. In the Administration pane click Run As Profiles. In the Action pane, right-click the Notification Account node and choose Properties

2. Select the Run As Accounts tab, then click New

3. On the Alternative Run As Account screen, choose the Run As Account created in previous
section, and then select your Management Server in the matching computer list. Then click OK.
Click OK again to finish.


Create a Notification Recipient to Receive SMTP and IM Notifications

First we will create a recipient and fill in all information about that account. Then we will create a
subscription and setup what notifications will be sent to that recipient. Finally, we will add notification devices to allow the notification recipient to receive notifications via both e-mail and instant message. In this example, we have created a domain account named John Conner that will receive all alerts at all times, both IM and SMTP.

1. From the Start Menu, launch the SCOM Operations Console

2. In the Navigation pane (left), Click Administration

3. In the Administration pane, right-click Recipients and choose New Notification Recipient

4. On the General tab click the button to the right of the textbox to select your notification
recipients’ domain account and click OK.

5. On the Notification Devices tab, click Add to launch the Create Notification Device Wizard.

6. Choose E-mail from the Notification channel dropdown. Verify that the recipient e-mail address is correct in the “Delivery address for the selected channel" textbox. Click Next.

7. On the Schedule screen, leave the default settings and this recipient will receive e-mails 24/7.
Click Next

8. On the General screen, enter a device name, for example John Conner E-Mail. Click Finish

9. On the Notification Devices screen, click Add.
10. Then choose Instant Messaging from the notification channel dropdown. Verify that the
recipient address is correct in the "Delivery address for the selected channel" textbox, for
example SIP:tom.cruze@scomresources.local. The value should be the notification recipients
SIP URI. Click next

11. On the Schedule screen, leave the default settings, this recipient will receive IM 24/7. Click Next

12. On the General screen, enter a device name, for example John Conner IM, and then click Finish. Click OK again to finish.

13. In the Administration pane, right-click Subscriptions and choose New Notification Subscription to launch the Create Notification Subscription Wizard.

14. Create Notification Subscription Wizard - Introduction: Click Next

15. On the General screen, input a name, for example "all alerts at all time". Input a short
description and then click Add

16. Choose your domain recipient created in the previous section and click OK. Click Next.

17. On the User Role Filter screen, leave the default settings and click Next

18. On the Groups screen, leave default settings, all groups selected, and click Next

19. On the Classes screen, leave default settings, all classes, and click Next

20. On the Alert Criteria screen, leave default settings, all alert criteria, and click Next

21. On the Alert Aging screen, leave default settings, do not notify on alert aging. and click Next

22. On the Formats screen, leave the default e-mail and IM format, click Finish


Additional Resources:
http://www.momresources.org/scom/how-to/scom_notification.pdf

Live Communications Server 2005 Deployment Resources
http://office.microsoft.com/en-us/products/FX011526591033.aspx